Effective Date: February 4, 2021.

Introduction

At Baxley Consulting, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to the practices described here.

What Information We Collect

We may collect the following types of personally identifiable information (PII):

• Contact information — your name, email address, phone number, and mailing address

• Professional information — your job title, company name, and industry

• Communication records — emails, messages, or notes from our interactions with you

• Website usage data — pages visited, time spent on the site, browser type, and IP address (collected automatically via cookies and analytics tools)

• Billing information — invoicing details such as business name and payment contact (we do not store full credit card numbers)

We only collect information that is reasonably necessary to provide our services.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and deliver consulting services

• Send project updates, invoices, and relevant communications

• Improve our website and client experience

• Comply with legal obligations

We do not sell your personal information to anyone, ever.

How We Share Your Information

We do not share your personal information with third parties except in these limited cases:

• Service providers — trusted vendors (such as email platforms or accounting software) who help us run our business, bound by confidentiality obligations

• Legal requirements — when required by law, court order, or government authority

• Business transfers — in the unlikely event of a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, and you will be notified

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our security practices include:

• Encrypted data transmission (HTTPS/TLS) on our website

• Password-protected and access-controlled systems

• Limiting access to personal data to only those who need it to do their job

• Regular review of our data handling practices

No system is 100% secure. If you believe your information has been compromised, please contact us right away.

Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When we no longer need your data, we securely delete or anonymize it.

Cookies

Our website may use cookies — small text files stored on your device — to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Correct any information that is inaccurate or incomplete

• Request deletion of your information, subject to any legal obligations we may have to retain it

• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.